Return Period
We offer a 30-day return and exchange window from the date of delivery. If 30 days have passed since your jacket was delivered, unfortunately, we cannot accept returns or exchanges.
Condition of Returned Items
To be eligible for a return, your jacket must be unworn, with all tags attached, and in its original packaging.
Exempt Items
Custom-made jackets are exempt from returns as they are considered final sale and cannot be refunded.
Proof of Purchase
To process your return or exchange, please provide the order number and the email address used during the purchase.
Return Process
Prior to returning an item, please contact us at [email protected]. We will provide you with the designated return address.
Refund Process
Once we receive and inspect your return, we will notify you regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 days.
Shipping Costs
Stinson Leathers covers the shipping costs for returning your item. However, please note that shipping costs are non-refundable.
Exchanges
We offer exchanges for defective or damaged items. If you need to exchange a product, please contact us at [email protected].
Damaged or Incorrect Items
While we strive for quality in every product, if you receive a damaged or incorrect item, please contact us immediately at [email protected] for a refund or exchange.
Contact Information
For any inquiries regarding refunds and returns, please contact us at [email protected] or call us at +1 626 469 7996
Return Address
Address: 312 W 2nd St PMB 5196, Casper, WY 82601, United States
Phone: +1 626 469 7996